When developing a travel booking app, there are lots of things that need to be focused on and done. While creating a travel booking app, it’s extremely important to focus on so many key features. It is to confirm that the app is user-friendly and provides a better experience to the users. Providing an engaging experience to their users is an essential and main key feature for any app so that they can fly safe air.
Here are a few essential features to keep in mind when developing a travel booking app for users.
Create and manage profile:
It is important to add this feature on travel booking apps by creating a profile and managing that includes personal details. That also includes travel preferences and payment details. So by adding these features, you will be able to understand your customer’s needs and can provide them with an easy booking process. So they don’t have to deal with any problem while travelling.
Add search and filter feature:
Add this feature to the app as it is essential to find cheap flights, hotels, and other travel services based on your preferences, like dates, price range, destination, rating, etc. Filtering options can refine customers’ search results to match their preferences.
Add a dedicated portion to manage customers’ bookings. They can view itineraries. Whenever they want to make any changes to their bookings or want to cancel, they can manage all these things with the app only. With such a feature, customers can confirm their booking. Whether they are checking for domestic cheap flights or international.
A decent payment gateway:
A decent payment system is important that implements various types of payment methods like credit cards, digital wallets, and bank transfers. This feature will ensure a smooth payment process to instill user trust. So that they can book online airline tickets.
Add reviews and rating feature:
Leave a section for users where they can leave reviews and give ratings to hotels, flights, and other services, whatever they have experienced throughout their journey. This feature will let you know where you were good and where you need to improve. This feature will foster transparency, and users will easily trust by seeing real reviews.
Include maps and navigation functionalities:
It’s an important feature because it will help users to locate hotels, airports, nearby attractions, and transportation options. It will make travel planning easier.
Customer support features like in-app chat, email, or phone are important. That will provide assistance to the customer’s queries. It will help users in solving their issues.
Give offline support feature:
Sometimes we deal with network issues, and at that time, it is difficult to view their booking status. So for this situation, add an online feature so that users can see previously viewed bookings, itineraries, and essential travel information.
Multi-language support system and localization:
This feature is really important for customers who belong to different languages and by including this feature you can make their booking process easier. You can also include currencies, date formats, and language translations.
Remember that you are developing an app for your customers, so you have to keep your customer’s needs on priority. Also, do not forget to conduct user testing and collect feedback throughout the development process to understand the user’s needs and preferences. And keep improving your services according to that.